PRIVACY POLICY
POLITIQUE DE CONFIDENTIALITÉ,
DE COOKIES ET DE TRAITEMENT DES DONNÉES À CARACTÈRE PERSONNEL
La marque « Botanika » de la société « COSMETIC HORIZONS», respecte votre vie privée et vos données personnelles et s'engage à appliquer des règles transparentes en la matière.
La présente "Politique de confidentialité et de Traitement des Données à Caractère Personnel" explique comment nous collectons, utilisons et partageons vos informations personnelles dans le cadre de votre utilisation du site : https://botanika-marrakech.com et explique vos droits quant à la manière dont nous traitons vos informations personnelles.
1. What personal data we collect, how we use it, and how long we retain it.
1.1 When you use the website for informational purposes only.
When you visit our website for informational purposes only—without registering for any service or providing personal data—your browser automatically transmits the following information to our hosting provider’s server:
- Browser type (language and version)
- Date and time of the request
- IP address
- Pages visited
- Referring website
- Volume of data transferred
- Operating system
This data is temporarily stored in our provider’s systems.
The temporary storage of the IP address is necessary to allow access to the website. The IP address must be stored for the duration of the session. This data is used for internal analysis, to optimize the website, and to detect and prevent misuse.
No comparison or merging of this data with other data sources is carried out. Direct identification of users is neither possible nor intended.
Data is deleted as soon as it is no longer necessary for the purpose for which it was collected.
Since this data processing is essential for operating the website, users cannot object to it.
1.2 When you create an account or contact us
If you agree to be contacted via a form or send us an email, we may collect personal data such as:
- Email address
- Name
- Phone number (if required)
- Any other information you choose to provide
This data is used to:
- Send newsletters and promotional offers
- Inform you about new products and updates
- Provide personalized content tailored to your interests
You may withdraw your consent at any time. Processing carried out prior to withdrawal remains lawful based on your initial consent.
1.3 Statistical purposes, marketing, and market research
Nous utilisons vos données personnelles pour l'examen et l'optimisation de notre site web et pour des études de marché, pour des fins d’analyses, d’enquêtes et d’opérations commerciales de marketing et publicité relatives aux produits et services des sociétés faisant partie du groupe auquel appartient la société «COSMETIC HORIZONS».
Veuillez-vous reporter à l'article 8 de la présente politique de confidentialité pour connaître votre droit d'opposition.
2. Data controller
Ces informations sur la protection des données s'appliquent au traitement des données par la marque « Botanika » de la société «COSMETIC HORIZONS»
3. Third-party service providers
Your data is not shared with third parties unless:
- We are legally required to do so
- It is necessary for contract performance
- You have given explicit consent
We work with service providers in Morocco and abroad for technical operations such as website hosting and maintenance.
4. Security
The security of your personal data is important to us. We implement organizational, technical, and physical measures to protect your data during transmission and after receipt.
Our security systems are continuously improved, and this policy may be updated accordingly. Please ensure you consult the latest version.
5. Data retention
We retain personal data only as long as legally permitted, for as long as the purpose of processing exists, and as long as no objection has been raised.
Retention periods comply with applicable legal requirements. Once these periods expire, data is systematically deleted unless required for contractual purposes.
6. Cookies and similar technologies
We use essential cookies required for the proper functioning of our website.
We may also use optional analytical cookies to:
- Improve website performance
- Measure usage statistics
- Evaluate advertising effectiveness
Cookies are small files transferred to your browser and stored on your device.
We will not install optional cookies without your consent. Your preferences are saved via a cookie banner.
You can also disable cookies via your browser settings, although this may limit certain website functionalities.
For more information: http://www.allaboutcookies.org/
7. Analytics Tools
7.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to continuously improve our website.
This service collects information such as:
- Browser type/version
- Operating system
- Referring URL
- IP address (anonymized)
- Time of request
Data is transferred to servers in the United States and used to analyze website usage and generate reports.
IP anonymization is enabled to prevent identification.
You can prevent data collection by adjusting your browser settings or installing a browser add-on.
7.2 Google Tag Manager
We use Google Tag Manager, also provided by Google LLC, to manage website tags.
Tag Manager itself does not collect personal data but may trigger tags that do. If tracking is disabled at the browser or cookie level, this preference will be respected.
8. International data transfers
Your data may be stored and processed in countries outside your own, including countries that may not provide the same level of data protection.
9. Your rights
In accordance with Moroccan Law No. 09-08 on personal data protection, you have the right to:
- Access your personal data
- Request additional information
- Correct inaccurate data
- Object to data processing or sharing
To exercise these rights, you must send a written request including your full name and a copy of your ID to:
COSMETIC HORIZONS SARL
N°126, Lot Massar QI
Marrakech – Morocco